eNadapuram Support

Your Complete Local Service Hub

⚠️ IMPORTANT DISCLAIMER

eNadapuram is NOT an official government application.

We are an independent community service platform for Nadapuram and surrounding areas. For government services, we only share updates and provide assistance/guidance. All official applications must be submitted by you through official government portals.

📞 Contact Us

Need help? We're here to support you!

📧
Email
contact.shabeebp@gmail.com
📱
Phone
+91 9567874445

📱 How to Use eNadapuram

  1. Download & Register
    Download the app from App Store/Play Store and create your account with email and phone number.
  2. Browse Services
    Explore home delivery, cleaning services, laundry, digital services, and government updates.
  3. Place Your Order
    Select items/services, add to cart, enter delivery address, and choose payment method.
  4. Track & Receive
    Track your order in real-time and receive it at your doorstep.

🛒 Our Services

Home Delivery Fresh groceries, vegetables, meat, seafood, and daily essentials
Digital Services Documentation, typing, form assistance, bill payments
Cleaning Services Deep cleaning, kitchen & bathroom, floor polishing
Laundry Services Wash & fold, dry cleaning, ironing, pickup & delivery
Manpower Services Skilled & unskilled labor, event support
Government Updates PSC, NORKA, scholarships, e-District notifications

🏛️ Government Services Information

Please read carefully:

✅ What We Do:

  • Share latest government service updates and notifications
  • Provide information about PSC, NORKA, scholarships, and e-District services
  • Offer booking for assistance and guidance services
  • Connect you with local experts for form filling and documentation help

❌ What We DON'T Do:

  • We do NOT submit applications on your behalf
  • We do NOT process government applications
  • We do NOT act as official government portals
  • We are NOT affiliated with any government department

📋 How It Works:

  1. We share government service updates as posts in the app
  2. You can book assistance services through the app
  3. Local experts help you with forms and documentation
  4. YOU submit applications through official government websites

🔗 Official Government Portals:

⚠️ Your Responsibility: Always verify information from official government sources and submit all applications through official government portals only.

❓ Frequently Asked Questions

Q: What areas do you deliver to?

A: We currently serve Nadapuram and surrounding panchayat areas. Check the app for your specific location coverage.

Q: What payment methods are available?

A: We accept Cash on Delivery (COD) and online payments through UPI, cards, and digital wallets.

Q: How long does delivery take?

A: Standard delivery is within 2-4 hours. Express delivery options are available for urgent orders.

Q: Can I cancel or modify my order?

A: Yes, you can cancel or modify orders before they're confirmed. Once confirmed, please contact support for assistance.

Q: How do I track my order?

A: Open the app, go to "My Orders" section, and select your active order to see real-time tracking.

Q: Are the service providers verified?

A: Yes, all our vendors and service providers are verified by our team to ensure quality and reliability.

Q: Can you submit government applications for me?

A: No. We only share updates and provide assistance/guidance. You must submit all applications yourself through official government portals.

Q: Is my personal information safe?

A: Yes, we take data privacy seriously. We collect only necessary information (email, phone, address) for service delivery. Read our Privacy Policy for details.

Q: What if I have a complaint about a service?

A: Please contact us immediately at 9567874445 or email contact.shabeebp@gmail.com. We'll resolve your issue promptly.

🔧 Common Issues & Solutions

Issue: Can't login to the app

Solution: Check your internet connection, verify your phone number/email, or try resetting your password. If the issue persists, contact support.

Issue: Order not showing in app

Solution: Pull down to refresh the "My Orders" section. If still not visible, check your internet connection or contact support with your order details.

Issue: Payment failed but money deducted

Solution: Don't worry! If payment failed, the amount will be auto-refunded within 5-7 business days. Contact support if not refunded.

Issue: Location not found

Solution: Enable location permissions in your phone settings, or manually enter your complete address in the app.

Issue: App is slow or crashes

Solution: Update the app to the latest version, clear app cache, or reinstall if necessary. Ensure you have a stable internet connection.

🔗 Important Links

⏰ Support Hours

Monday - Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM

For urgent issues outside support hours, please email us and we'll respond as soon as possible.

eNadapuram

Supporting Local. Serving Nadapuram. 🙏

© 2024 eNadapuram. All rights reserved.
Not affiliated with any government department.